Driver Terms and Conditions

Please read these Driver Terms and Conditions ("Terms") carefully before downloading, registering or operating as a third-party transportation provider on the Linyr360 digital platform. By completing driver registration, you ("the Driver") agree to be legally bound by these Terms. If you do not agree, you may not access or use the Platform.

1. Contractual Relationship and Independent Contractor Status

1.1 Scope of Terms

These Terms govern your relationship with Linyr360 Limited (operating Linyr360), a company registered under the laws of Jamaica, with its registered office at Kingston, Jamaica ("Linyr360", "the Company", "we", "us" or "our"). Our Privacy Policy and Refund and Cancellation Policy also apply.

1.2 Independent Contractor Designation

You acknowledge and agree that your relationship with Linyr360 is strictly that of an independent contractor. This agreement does not create an employment relationship, partnership, joint venture, agency or franchise between you and Linyr360.

Your role is to safely pick up Riders and drop them off at the agreed destination. You collect only the agreed price, plus a tip only if the Rider chooses to give one.
You are free to choose your own working hours, go online or offline at your discretion, and accept or decline ride requests.
You are solely responsible for providing, maintaining and operating your own vehicle.
You are responsible for filing and paying all taxes, deductions and liabilities under Jamaican law, including National Insurance Scheme (NIS) contributions, National Housing Trust (NHT) payments, Education Tax and General Consumption Tax (GCT) where applicable. Linyr360 will not withhold taxes from your earnings.

1.3 Jurisdiction

These Terms are governed by the laws of Jamaica. If you have a complaint, please contact us first at info@linyr360.com so we can try to resolve it. Any dispute we cannot resolve is subject to the exclusive jurisdiction of the courts of Jamaica.

2. Mandatory Driver Eligibility and Documentation

To become an active Driver, you must be at least 18, have your account and documents approved, have your vehicle approved, and give us the following documents through the App. You must keep them valid and unexpired at all times:

Jamaican Driver's Licence: A valid licence appropriate for public passenger transport.
PPV Badge: A current Transport Authority badge authorizing you to operate public transport.
Road Licence: A valid hackney carriage or contract carriage road licence for your vehicle.
Certificate of Fitness: An up-to-date certificate for your vehicle.
Motor Vehicle Registration Certificate: A current certificate for your vehicle. The vehicle does not have to be registered in your name. If it isn't, you must tell the owner before you send us the certificate. If you don't, you are in breach of these Terms and you are responsible for any claim that results. Our Privacy Policy explains what we do with the owner's details.
Commercial Insurance: A current policy covering your vehicle for carrying passengers, including third-party passenger liability.
Taxpayer Registration Number (TRN): Your TRN document.
Proof of Address: A recent document showing your address.
Police Record Certificate: An official certificate showing no disqualifying criminal record. We ask you to renew it every 12 months.

Our verification provider reads your documents and our staff review them, usually within 2 to 3 business days. Linyr360 may re-check any document at any time, including with the Transport Authority of Jamaica or law enforcement. We will remind you before a document expires. If a document expires, you stop receiving trips until a valid replacement is approved.

When the App asks, you must also provide a clear, recent photo of yourself, taken in the App: dressed professionally (a shirt, or your taxi uniform if you have one), against a clear background, showing your head and shoulders. We show it to Riders you are matched with, so they can recognise you. You must not use a photo of anyone else.

3. Financial Framework and Payment Processing

3.1 Fares and How Riders Pay

The App shows the Rider an upfront price and shows you what you will earn before you accept. Riders pay by card or, where cash is available, in cash to you.

Card Trips: Fares are processed through the Powertranz gateway connected to Linyr360's National Commercial Bank (NCB) merchant account. You appoint Linyr360 as your limited payment collection agent solely to collect fares from Riders on your behalf. Payment of the fare by a Rider to Linyr360 satisfies the Rider's obligation to pay you for that trip.
Cash Trips: You collect the amount shown from the Rider and keep it. Within 30 minutes of the trip ending, you tell the App whether the Rider paid. Anything extra the Rider gives you is yours, and a part-payment is between you and the Rider. If the Rider did not pay at all, our staff review your report. No money moves until they decide. If your report is upheld, you are made whole.

3.2 Commission and Fees

The "base fare" is the price of the trip itself: the starting rate, the rate for the distance, any charge for extra passengers or stops, and any surcharge for busy times of day or traffic. It does not include the booking fee, the service charge, a priority fee, tolls or tips.

In consideration for the digital marketplace, matching, data processing and payment facilitation, Linyr360 keeps a platform service fee ("Commission") of 25% of the base fare on each completed trip, and you keep the remaining 75%. On roadside help, the same Commission applies to any priority fee the Rider pays: Linyr360 keeps 25% and you keep 75%. Tolls go to you in full, with no Commission. The booking fee and the service charge the Rider pays belong to Linyr360. If a Rider pays a cancellation or no-show fee, you receive your share as shown in the App. We deduct what we are owed before payouts are batched.

On a cash trip you keep the cash, so the Commission, the booking fee and the service charge are recorded as an amount you owe on your balance.

3.3 Payouts

Your net earnings are paid in Jamaican Dollars (JMD) on a weekly cycle, when you request a payout in the App. The App shows the minimum payout, the weekly cut-off for requests and when your payment will be sent. A request cannot be cancelled once made, and earnings you have not requested stay on your balance. We pay your registered Jamaican bank account by local electronic funds transfer (ACH or RTGS). You are responsible for making sure your bank details are correct. Bank holidays may move the payment date.

3.4 Security Deposit and Cash Balance

To accept cash trips, you must keep a security deposit of J$5,000 with Linyr360. You do not need a deposit to accept card trips.

Balance Limit: If you owe up to J$2,500, the amount owed may be drawn from your deposit. We may also use your earnings to clear what you owe and restore your deposit, and you can top up in the App at any time.
Over the Limit: If you owe more than J$2,500, or your deposit is short, you stop receiving cash trips until it is cleared. You can still receive card trips.
When You Leave: We return your deposit when your account closes, less anything you owe us. Our team handles this by hand, so please contact us if you do not hear from us.

3.5 Paying by Card

Security deposits and account top-ups paid by card are charged in Jamaican Dollars (JMD) to the card you choose in the App, after your bank verifies the payment using 3-D Secure. Card details are entered on the secure page of our payment processor, Powertranz, and are never stored on Linyr360's systems. We keep only a secure token, the card brand and the last four digits. You may remove a card in the App once another card is active on your account.

3.6 Taxi Association Codes

If you belong to a taxi association, you may enter its referral code when you apply. It is optional. If you do, Linyr360 pays the association a share of the booking fee on your trips, at no cost to you, so your 75% of the base fare does not change. The association sees only totals. It never sees your name, trips or earnings.

4. Data Protection and Communication Safety

4.1 Rider Data

During your use of the Platform, you will receive limited personal data about Riders (their first name, rating, pickup, destination, any pickup note and the number of passengers). You may use it only to complete the trip you accepted, and to review your own trips in the app. You may not copy, store, export or share it, or use it for any other purpose, and you are responsible for complying with the Data Protection Act, 2020 of Jamaica when you handle it. Our Privacy Policy explains how we handle your data, including your location while you are online.

4.2 Keeping Contact in the App

To protect everyone's privacy, Linyr360 provides in-app chat and phone number masking so that you and your Rider can reach each other without seeing each other's phone numbers.

When communicating with a Rider about a pickup, you must use the App, by chat or by a call where the App offers one.
You will not be shown the Rider's phone number, and they will not see yours.
Asking a Rider for their phone number, writing down their contact details or contacting them after a trip is a material breach of these Terms and can result in permanent deactivation.

5. Driver Conduct and Quality Standards

5.1 Service Quality and Vehicle Upkeep

You agree to keep your vehicle clean, sanitary, mechanically sound and odor-free, and to carry passengers only in the vehicle approved on your account. You must dress professionally and drive safely and courteously, obeying the Road Traffic Act of Jamaica. Smoking, vaping or consuming alcohol while online is prohibited. You must not refuse or treat a Rider unfairly because of race, religion, sex, disability or similar characteristics.

5.2 Trip PIN and App Use

You must get the Rider's trip PIN before starting a trip, and start and end each trip in the App when it actually starts and ends. Location updates work only while the App is open on your screen, so keep it open while you are online or on a trip.

5.3 Emergencies

In an emergency, call 119 first. Linyr360 is not an emergency service.

5.4 Ratings and Account Reviews

Riders can rate each trip. Linyr360 reviews ratings, cancellations after accepting a request, and complaints to keep the marketplace reliable. If yours fall short, our staff may contact you, ask you to improve, or restrict or deactivate your access. These decisions are made by a person, and you can ask for a review by emailing info@linyr360.com.

6. Limitation of Liability and Disclaimers

6.1 Platform Limitations

Linyr360 provides a digital matching marketplace on an "as-is" and "as-available" basis. We do not guarantee a specific volume of ride requests, specific earnings or uninterrupted application connectivity.

6.2 Exclusion of Damages

Linyr360 is not responsible or liable for the behavior, actions, omissions or misconduct of Riders during a trip. You assume all operational risks of providing public passenger transport. To the fullest extent the law allows, Linyr360's total financial liability to you for all claims shall not exceed the total Commission collected from you during the three (3) months immediately before the event giving rise to the claim. Nothing in these Terms limits any liability or right that cannot be limited under Jamaican law.

7. Indemnification

You agree to indemnify, defend and hold harmless Linyr360, its directors, officers, employees and corporate stakeholders from and against all claims, regulatory penalties, fines, lawsuits, losses and legal costs (including attorney fees) arising from: (i) your operation of your vehicle; (ii) your violation of any Jamaican traffic or transport law; (iii) your breach of these Terms; or (iv) your infringement of the data privacy rights of any Rider.

8. Term, Suspension, and Termination

These Terms remain active until ended by either party. You may end them at any time by asking us to delete your account, in the App or at https://linyr360.com/delete-account. Linyr360 may immediately suspend or permanently deactivate your account without prior notice if:

Any of your regulatory documents are revoked or found to be fraudulent.
You breach the data privacy rules in Section 4.
A serious safety complaint, physical altercation or report of illegal activity is made against you.
You commit fraud, or owe us money and do not pay it.
You send us a certificate in someone else's name without telling the owner.

While we look into a serious report, or a question about your documents with the authorities, your account may be marked "Suspended – Regulatory Review" and you will not receive trips. If we permanently deactivate you for fraud or safety reasons, we may keep your TRN, licence and vehicle details so that you cannot rejoin the Platform.

If you think we got it wrong, email info@linyr360.com and a person will review it. Amounts either of us owes the other remain payable after your account closes.

9. Amendments

Linyr360 may modify or update these Terms or our Commission at any time. When we do, the version date at the top of this document will change. We will notify you of material changes in the App or by email before they take effect. If you keep operating on the Platform after they take effect, you accept the new Terms.

10. App Stores and General Terms

App Stores: These Terms are between you and Linyr360, not Apple or Google. Linyr360, not the app store, is responsible for the App. If you downloaded the App from Apple's App Store, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Entire Agreement: These Terms, with the policies named in Section 1.1, are the whole agreement between you and Linyr360 about the Platform.
Severability: If any part of these Terms is found unenforceable, the rest stays in force.
No Waiver: If we do not enforce a right, we have not given it up.
Transfer: You may not transfer your rights under these Terms. We may transfer ours to a company that takes over the Platform.
Events Beyond Our Control: We are not liable for delays or failures caused by events beyond our reasonable control, such as storms, power or network outages, or road closures.
Contact: Email info@linyr360.com or write to Linyr360 Limited, Kingston, Jamaica.

By accepting these Terms in the App during Linyr360 registration, you acknowledge that you have read, understood and voluntarily accepted all of them. You affirm your status as an independent contractor and understand your tax obligations.